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How stake188 Handles Your Personal Data

This page tells you exactly what personal data stake188 collects, why we collect it, and how we keep it protected. Whether you access your account from Batam or anywhere else in Indonesia, the same data practices apply — and where local law shapes what…

Account data stays yoursDANA, OVO, GoPay details handled securelyYou can request access or deletionNo data sold to third partiesContact us to update your records
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stake188 How stake188 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Session Data

We use session cookies to keep you logged in across your mobile browser and desktop. You can clear these at any time through your browser settings without affecting your account data.

Account Security and Retention

Your password is stored using one-way encryption. We retain account data only while your account is active and for the minimum period required where local regulation applies.

Payment Data Handling

DANA, OVO and GoPay transaction references are stored to reconcile deposits and withdrawals. We do not store full wallet PINs or card numbers — payment confirmation happens inside the wallet app itself.

Requesting Changes to Your Data

Log in to your account, open the help section, and submit a data correction or deletion request. We aim to acknowledge your request and respond with next steps as quickly as our team can process it.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data request. Our support team can log your request and escalate it to the right team directly.
Email Support Send your data access or deletion request to our support address listed in your account settings. Include your registered email so we can verify your identity quickly.
Account Help Page Your account settings page includes a privacy request form. Fill it in while logged in — this lets us match the request to your verified identity without extra steps.

Your Privacy Questions Answered

These are the questions we hear most often about how stake188 handles personal data. If yours isn't covered here, use the live chat or email route in the section above.

We collect your name, email address, phone number, and the payment details you provide — such as your DANA, OVO or GoPay account identifier — to verify your identity and process transactions.

We only share your data with payment processors and identity verification services needed to complete your transactions. We do not sell your data or pass it to advertisers.

Log into your account and use the privacy request form in the help section, or contact us via live chat or email. We'll verify your identity and provide the data we hold.

Yes. Submit a deletion request through your account help page or by email. Some data may need to be retained for the minimum period required under applicable local regulations.

We store only the account identifiers needed to route your transactions. Full wallet PINs are never stored by us — payment confirmation happens inside your own wallet app.

We deactivate your account and begin the data removal process. Where local law requires us to retain certain records for a defined period, we hold only what is required and no more.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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